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Do you have a scientific background and are passionate about helping customers get the best results in their experiments? Are you experienced in customer support activities and have good communication skills? Are you looking forward to working in a company where your job can make a difference? Then keep reading, you might be our new Scientific Technical Support member at Immudex. Immudex is a fast-growing biotech company, providing solutions for T-cell immune monitoring within immunotherapy, transplantation, infectious disease, and autoimmunity. Based on our proprietary Dextramer® technology, we develop and market research reagents and diagnostic assays, enabling researchers, developers, and clinicians to measure disease-specific T-cell responses.
You will be part of our Global Marketing Team and be in close contact with our R&D and Sales Team members. The position is based in Virum, Denmark. Your main responsibility will be to answer customer technical questions and requests via email. In more detail, this will include:
You are educated as a scientist and have a good understanding of the immunology field or have a similar relevant education. Ideally, you have experience from a similar position within the biotech, medtech, or pharma industry. You have the following qualifications:
We are looking for a customer-driven person with analytical skills, structured and organized. If you have a flexible mindset, are extrovert, and are self-driven, you might be our next colleague.
Immudex offers a dynamic workplace in a fast-growing company. You will be given the opportunity to take responsibility and full ownership of our customer support. We have an informal work environment characterized by dedicated employees with a desire to make a difference. We process applications on a continuous basis which is why we encourage you to send your application and CV as soon as possible to firstname.lastname@example.org. If you have any questions about the position, please contact our Global Marketing Manager: Gemma Figueras, email@example.com, mob. 3145 3499.
Based in Virum Denmark, with North American operations based in Fairfax, Virginia, Immudex
manufactures MHC Dextramer® for the detection of antigen-specific T cells. Under an agreement with the
US Cancer Immunotherapy Consortium (and the European Cancer Immunotherapy Consortium), Immudex also provides MHC Multimer and Elispot proficiency panel services worldwide.
Immudex’ MHC Dextramer® products are utilized for the quantification or sorting of antigen-specific T
cells in life science research, in vitro diagnostics, as well as the development of immunotherapeutics and
vaccines. The primary focus is research use only products for the immune monitoring of immunotherapy
development and monitoring of CMV cellular immunity in transplant and other immune deficient patients.
In Europe, the CE marked Dextramer® CMV Kit is approved for in vitro diagnostic use, for the
quantification of CMV specific T cells.
USA FDA 510(k) clearance for the CMV kit was granted March 2017. GMP Grade reagents are available.
Our state of the art dCODE Dextramer® reagents enable massive multiplexing of antigen specific T cell
detection. Detection of over 1000 CD8+ T cell specificities from a single blood sample has been achieved.