Do You Have a Technical Question? 

Contact Us!

 

Do you need guidance in the Dextramer® product portfolio, have questions about the Dextramer® technology, implementing our technology into your experimental workflow, protocol optimization, data analysis, and interpretation? You can reach out to us – we are here to help you! Our technical support team consists of highly skilled scientists that are here to empower you to improve your results, provide you with the tools for success, and share our expertise.

Jaime James, PhD

Technical Application Scientist
Europe and Rest of World

Patricia Santos, PhD

Technical Application Scientist
North America

“I thank you very much for your good customer support, which is crucial for me as a Lab Manager. We have always received quotations in time and it is very easy to get in contact with you, also by phone, when you just need a quick answer. In our small biotech company Time is Money, and sometimes decisions are made or changed so we need to react quickly and can’t wait.”

- Scientist, Pharmaceutical Company

Contact Us for Technical Support

Email [email protected], or fill in the form and our technical application scientists will get back to you shortly

Frequently Asked Questions

Find answers to most of your product-related questions

Protocols

Access our protocols library and specifications sheets.

Tips & Tricks

Discover a selection of tips & tricks and laboratory good practices.